Last updated: 2026-05-20. This is the agreement between you (the user) and Voxera, Inc. We've tried to write it like a human would. Where it isn't clear, email legal@usevoxera.com.
By creating an account or using Voxera, you agree to these Terms and to our Privacy Policy. If you're using Voxera on behalf of a company, you represent that you have authority to bind that company.
If you don't agree with these Terms, don't use the Service.
Voxera is an AI-native CRM. We provide pipelines, voice agents, inbound triage, reports, and integrations as described on /features. We change the Service over time — most changes make it better, some are tradeoffs. We'll let you know about material changes before they happen.
You agree not to use Voxera to:
We may suspend or terminate accounts that violate this section.
You own the data you put into Voxera. We process it on your behalf to provide the Service. Details — including data processing terms and EU residency options — are in the Privacy Policy.
You can export your data at any time. After cancellation, we keep workspace data for 30 days, then delete or anonymize it.
Pricing for the Starter and Growth plans is at /pricing; the Scale plan is custom. We bill monthly or annually depending on your plan. Annual plans are paid up front. Overages (e.g., extra call minutes) are billed at the published rate; we notify you at 80% and 100% before charging.
If you don't pay, we may suspend the Service. We won't delete your data without telling you first.
Voxera is currently in a closed beta. Access is by invitation. There's no public free trial today; if and when one launches we'll publish the terms here. Beta participants get a workspace set up by us and pricing is discussed before any billing starts.
Voxera includes AI agents that talk to your leads, draft replies, and propose changes. A few things you should know:
We own Voxera (the code, the brand, the docs). You own your data and your configurations. You grant us a limited license to host and process your data to provide the Service. That license ends when your account ends.
The Service is provided "as is." We don't warrant that it will be uninterrupted, error-free, or that any AI output will be accurate or appropriate for your use case. For mission-critical uses, build your own review process — we'd argue you should do that with any vendor.
To the maximum extent permitted by law, our total liability under these Terms is capped at the fees you paid us in the 12 months before the claim. We're not liable for indirect, incidental, or consequential damages.
This does not limit liability for things you can't waive under your local law (e.g., gross negligence in some jurisdictions).
You can cancel any time from your account settings. Monthly plans end at the next billing cycle; annual plans get a prorated refund. We may terminate or suspend accounts for material breach (acceptable use, non-payment, fraud) — we'll notify you and give you a chance to fix it where it makes sense.
We'll notify customers by email at least 30 days before material changes take effect. Non-material updates are posted here with a new "Last updated" date.
These Terms are governed by the laws of the State of California, USA, without regard to conflict-of-laws rules. Disputes go to the state and federal courts in San Francisco, California — unless your local consumer-protection law gives you a different forum, in which case that applies.
Voxera, Inc.
Legal: legal@usevoxera.com
Support: support@usevoxera.com
San Francisco, CA · Sfax, Tunisia