Voxera is built for the realities of regulated industries — with compliance, audit trails, and data protection baked into every action.
Your customer data is encrypted at rest with AES-256 and in transit with TLS 1.3. We separate customer data by workspace at the database level. No shared tables, no leak risk.
Every byte we store is encrypted. Every connection is encrypted. Call recordings are encrypted and only decrypted for playback to authorized users.
We're not yet fully GDPR-compliant — we're working toward it. Opt-in tracking, right to erasure, data portability are in place; SOC 2 / ISO 27001 are on the roadmap, not the badge.
Every action, every actor, every record. Who changed what, when, and why. Exportable, queryable, never deleted. Available for any timeframe on Scale plans.
Your data lives in EU data centers (Frankfurt, Amsterdam). Backups never leave the EU. No US transfers without your explicit configuration.
Role-based permissions, fine-grained record access, optional SSO with SAML 2.0. Hide sensitive fields from team members who don't need them.
A documented response process and 24/7 on-call rotation. We notify affected customers within 24 hours of any confirmed incident — required by law, and by our values.
Choose where your data lives — EU (default), UK, or US. Once chosen, it never moves without your written consent.
Every subprocessor (OpenAI, Twilio, AWS, etc.) is vetted, listed publicly, and bound by data processing agreements. Updates to our subprocessor list are notified in advance.
An AI that calls your customers is a powerful tool. Used carelessly, it could embarrass your business, damage trust, or get you in legal trouble. So we built Voxera with the assumption that AI mistakes are inevitable — and the human stays in control.
Every change Voxera proposes is reviewable. Every call is recorded and transcribed. Every report comes from real data, not from a language model guessing at the answer. If something goes wrong, you'll know immediately, you'll know why, and you can roll it back in one click.
We don't believe in "AI that runs itself." We believe in AI that does the work, and people who decide what's worth doing.
For regulated industries — healthcare-adjacent services, financial services, and other sensitive spaces — Voxera offers configurable compliance controls on the Scale plan. You set the rules. Voxera enforces them at the call level, the record level, and the report level.
Need something specific? Email security@usevoxera.com — it goes to the founders, not a ticket queue.
Want to talk to our security team? We'll send the full documentation.